Shimano Warranty = toast

[cvstrat]

Finally got around to sending my shimano jiggingrod out for warranty as the tip snapped off last year. Watned to get in in time for the spring so I can head down to the gulf. Thought it was odd the new form requires a reciept.. lifetime waranty rods don't usually require any proof of purchase. Anyway turns out Shimano's out of the lifetime warranty business no matter how much dough you drop on their rods.

I'm sending mine out w/o a receipt... I think by the product code they shouldarranty it regardless, but the new one I get from them will probably not be replaceable.

Sad day.


Limited Lifetime Warranty Rods

Effective August 1, 2014 the warranty on all Shimano rods is changing to a Limited One Year warranty. Please note that we will honor the limited lifetime warranty on all rods purchased prior to August 1, 2014.
To make a claim on a Shimano rod that was purchased with a limited lifetime warranty, please send your rod postage prepaid to Shimano. To request a warranty claim in Canada, send your rod postage prepaid to Shimano Canada Ltd. / LTÉE. All warranty requests must be accompanied by a valid dated sales receipt and a note describing the difficulty you are experiencing with the rod in as much detail as possible.
Rods sold prior to August 1, 2014 with a limited lifetime warranty are:
ATL, CL "A" Series, CLC/CLS, CNC/CNS, CPC/CPS "A" & "B" Series, CRC/CRS, CSC/CSS, CUC/CUS, CVC/CVS, IGFA, PCF,
SFS, TDR w/2 digit numbered models, TEC/TES, TFC/TFS, TLA, TLC/ TLS/ULC, TLI/TLR/TLT, TMC/TMS, TRC/TRS, TSC/TSS, TVC/TVS, TZC/TZS, ULC, V-RODS, VTS/VTC
THIS LIMITED LIFETIME WARRANTY ONLY COVERS DAMAGE TO THE ROD RESULTING FROM A NON-CONFORMITY IN MATERIAL OR WORKMANSHIP; ANY DAMAGE CAUSED BY MISUSE, ABUSE OR TAMPERING WITH THE ROD BY OTHER THAN NORMAL USE OF THE ROD; OR ANY NON-CONFORMITY OR DAMAGE RESULTING FROM REPAIRS PERFORMED OTHER THAN BY SHIMANO OR AN AUTHORIZED SHIMANO SERVICE PROVIDER IS NOT COVERED.

[baseball4life702]

I have heard that shimanos warranty program has gone down the tubes over the years,, it's sad businesses stop treating customers good and lose out on lifetime customers lol